Knowledge Base

How do I set Outlook up for a new employee (new to my dept - not to Tech)?

Answer:  You must first add the person as an administrator - directions are in the knowledgebase.  Once the person is added as an administrator, follow these steps:

  1. Click on the Start button
  2. Hover over all programs
  3. Scroll to Microsoft Office
  4. Scroll to  Microsoft Office Outlook
  5. Follow the directions provided:
  • Click OK to popup with name/initial
  • Click no to next popup box
  • Click no to next popup box
  • Go to tools
  • Scroll to Account Settings
  • Double - click Microsoft Exchange Server
  • Uncheck "Use Cache Mode" tab above persons name
  • Click on check name - name will be underlined
  • Click next on out
  • Click on close button
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