New Person button is missing from the Duplicate Check on a New Hire, Generate ID
I’m trying to Generate ID on a New Hire ePAF for a person who does not already exist in the system. When I submit the ePAF, the Duplicate Check page displays a list of potential matches with a message “Choose an existing person by selecting a name or select the New Person button to indicate a record for a new person.” However, the New Person button is missing.
Please make a screen-shot (or copy-and-paste) of the Duplicate Check page and its list of potential matches.
1. Send an e-mail to the ePAF analysts in Human Resources:
Subject: Generate ID for New Person
Be sure to include the following in the email:
- ePAF transaction number
- Name of the New Person
- screen-shot of the Duplicate Check page and its list of potential matches.
2. Human Resources will administratively generate a new R# for you and reply with this new R#