I updated Java and now I cannot get into INB, what do I do?
Article ID: 75 | Rating: Unrated | Last Updated: Thu, Oct 27, 2016 at 2:19 PM
Question: I updated Java and now I cannot get into INB, what do I do?
Answer: You can update to Java version 6. If higher than 6, you will need to go to the "add/remove" under "control panel" and uninstall versions higher than 6. If at that time you still can not open INB, uninstall all Java and then download version 6. When the java updates pop up after getting version 6, ignore them until the group working with these web pages find a fix so they can update to a higher Java.