Knowledge Base

I updated Java and now I cannot get into INB, what do I do?

Question:  I updated Java and now I cannot get into INB, what do I do?

 
Answer:  You can update to Java version 6.  If higher than 6, you will need to go to the "add/remove" under "control panel" and uninstall versions higher than 6.  If at that time you still can not open INB, uninstall all Java and then download version 6.  When the java updates pop up after getting version 6, ignore them until the group working with these web pages find a fix so they can update to a higher Java.
Attached Files
There are no attachments for this article.
Comments
There are no comments for this article. Be the first to post a comment.
Name
Email
MENU