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  1. Can I use Employee Self Service even if I do not use WTE to report hours? Category:  Web Time Entry / Web Leave Report Question:  All employees in my department do not use Web Time Entry (WTE) to report hours. We are using time clocks. Can I still use Employee Self Service?   Answer:  Yes, you can use all the other fe... Read More
  2. When I try to login to Microsoft Office Communicator, I get error "Cannot sign in to Communications Service because the server is temporarily unavailable" What can I do? Answer:  Uninstall Microsoft Office Communicator and then go back to your eRaider and download/install it again.  This should automatically get your login setup by default.... Read More
  3. What do I do when I get "SIP Communications service failed" errors when trying to open office communicator service? Answer:  First, verify that your communicator is 2007.  To do this, click on the drop down arrow at the top left on your office communicator.  Scroll to help, then scroll to \"about Microsoft Communicator.   If you have 2007, proceed by:  ... Read More
  4. How is Program Code 600 used? Category:  Finance Subcategory:  Program Codes Question:  How is Program Code 600 used?   Answer: Program Code 600 Institutional Support– includes expenditures for central, executive-level activities concerned with management and long-range pl... Read More
  5. How is Program Code 700 used? Category:  Finance Subcategory:  Program Codes Question:  How is Program Code 700 used?     Answer: Program Code 700 Operations and Maintenance– includes expenditures for the administration, supervision, operation, maintenance, preservation, ... Read More
  6. I don’t have an TTU/HSC Employee tab on my page! What do I do? Category:  Web Time Entry / Web Leave Report   Question:  I do not have an TTU/HSC Employee tab on my page, what do I do?   Answer: You need to activate your eRaider account so you can have the proper tab. Please call IT Help Central to activa... Read More
  7. Why do I get the message "acccount suspended for security reason"? Category:  Web Time Entry / Web Time Leave   Question:  I am unable to log into my WTE account. It is showing that my account has been suspended for security reason? What happened?   Answer:  This is not a WTE issue. Based on our technical team... Read More
  8. What happens if I don’t have an active eRaider account? Category:  Web Time Entry/ Web Leave Report   Question:  What happens if I don’t have an active eRaider account?   Answer:  Please contact IT Help Desk Central to activate your account. The contact numbers are: HSC IT help desk and URL is:... Read More
  9. Who do I contact when I have technical problems with Banner applications? Question:  Who do I contact when I have technical problems with Banner applications?   Answer:  IT Help Central is available to assist with eRaider sign-in problems, browser errors, network accesss, and other general system/software problems you m... Read More
  10. How is Program Code S10 used? Category:  Finance Subcategory:  Program Codes Question:  How is Program Code S10 used?     Answer: Program Code S10 Service Department Funds– includes expenditures associated with the activities that have been established to provide goods an... Read More
  11. How is Program Code 300 used? Program Code 300 Public Service– includes expenditures for activities established primarily to provide non-instructional services beneficial to individuals and groups external to the institution. Included in this category are conferences, institut... Read More
  12. I have questions about my W2, whom do I contact? Most of the questions are on the Payroll Services website http://www.depts.ttu.edu/payroll/FAQs.asp   If you have additional questions, please email the payroll webmaster at webmaster.payroll@ttu.edu... Read More
  13. How can I get an estimate of my take home pay? You can estimate your take home pay by using the withholding calculator provided by the Internal Revenue Service at http://www.irs.gov/individuals/article/0,,id=96196,00.html... Read More
  14. Is there training for Web Time Entry or Web Time Leave? You can contact your direct supervisor to answer your questions, or you can go to the AFISM website for online tutorial training: http://www.depts.ttu.edu/afism/videoLibrary/webTimeEntryCollection/.   If you still have additional questions, you can ... Read More
  15. I am a 9 month Faculty member and I want my salary paid over 12 months, how can I do this? You will need to fill out a Faculty 12 Month Salary Spread Request form and scan and email it to Payroll Services at www.webmaster.payroll@ttu.edu.   You can find this form along with other payroll forms on our payroll website under Forms and Proced... Read More
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