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  1. How do I gain access to XTENDER? Access to any Student folders requires completion of the FERPA online training. Xtender access is granted at the department level.    How do I get access to the folder(s) that I need? The links below were created to allow you one click access to op... Read More
  2. Is training available for Xtender? AFISM offers 2 training options to support the Xtender application: Xtender: Browse User Role Online Training Module - for users with this level of access to provide an overview of Xtender basics and how to view, print and email Xtender: Scanning &am... Read More
  3. Who do I contact if I have issues using Xtender? Contact your institution’s IT Help Desk if you experience any technical issues in regard to Xtender.   TTU:              742-4357  |   ithelpdesk@ttu.edu TTUHSC:       743-2875  |   ithelpdesk@ttuhsc.edu... Read More
  4. Where can I get Documentation and FAQs about Xtender? Several helpful documents and FAQs are available to assist you in navigating in Xtender.  Documentation and FAQs are available at: http://kainz.ttu.edu/afism/training/class/xtender-scanning-indexing/   There is also an Online Training Module for t... Read More
  5. What is the Xtender web site address? URL:  https://imaging.texastech.edu/  Or you can access the site through Raiderlink > A&F Work Tools Tab > Finance Portlet > Xtender (Document Management) Xtender is designed for use in Internet Explorer only.  Using other browsers l... Read More
  6. What is Xtender? Xtender is a Document Management System that is used across campus to secure documents over long periods of time, while allowing for emailing and printing from the system as well as retrieving documents from the system.  Permission is required to... Read More
  7. Why don’t I see the Application Xtender window when I click Upload Documents or Display Documents? An existing window is most likely being re-used for Application Xtender.  Check the taskbar at the bottom of your screen to look for the Application Xtender window.... Read More
  8. After selecting a document to display, I get a Foreign File Document window, what do I do? In the Foreign File Document window, click the link next to Download Foreign File or Render Foreign File.  While Xtender can technically work with any file format, the system was only designed to display PDF and image filed (.jpg, .tif, etc.).... Read More